Privacy Policy As Of December 9, 2024

At Wellness Counselling Centre, we are committed to protecting your privacy and maintaining the confidentiality of any personal information you provide. This policy outlines how we collect, use, and protect your information:

​

1. Information Collection: We may collect personal information such as your name, email address, phone number, and other details necessary for scheduling appointments, providing services, or responding to inquiries.

2. Use of Personal Information: Your personal information will only be used for the purposes for which it was collected. This includes delivering services, managing client records, and communicating with you about your appointments or services.

3. Confidentiality: All personal and health-related information shared with Wellness Counselling Centre is strictly confidential. We do not disclose your information to third parties without your consent unless required by law (e.g., in cases of imminent harm, child protection, or court orders).

4. Data Security: We take appropriate measures to ensure that your personal information is kept secure. This includes using encrypted storage, secure communication methods, and limiting access to your information to authorized personnel only.

5. Client Rights: You have the right to access, update, or request the deletion of your personal information at any time. If you have any concerns or wish to review your information, please contact us at info@wellnesscc.ca.

6. Third-Party Links: Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or the content of such external sites.

7. Cookies and Tracking: Our website may use cookies or similar technologies to enhance your user experience. You may choose to disable cookies through your browser settings, but this may affect website functionality.

8. Updates to the Policy: We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices or to comply with legal requirements. Any significant updates will be posted on this page.

​

Social Media Policy & Online Interaction Guidelines

In alignment with our commitment to offering a contemporary and accessible approach to mental health care, we regularly post content on our social media platforms, including Instagram, Facebook, TikTok, and LinkedIn. These accounts are used for educational and promotional purposes and are not intended to replace professional treatment, diagnosis, or consultation with a licensed mental health provider or medical professional. Engaging with our social media channels—such as following, commenting, or messaging—does not establish a therapeutic relationship. Please note that social media platforms do not offer confidentiality protections, and interactions on these platforms are not secure. If you are a current or former client, engaging with our posts or profiles may compromise your privacy. Due to the public nature of social media, we are unable to respond to all direct messages or offer personalized advice through these platforms. For professional support, we encourage you to consult a licensed mental health provider through a local or online directory. If you are experiencing a crisis, please call 911 or visit your nearest emergency centre for immediate assistance.

 

Terms of Use
By accessing or using the Wellness Counselling Centre website, you agree to the following terms and conditions:

​

1. Informational Purpose: The content on this website is for general informational purposes only and is not intended to replace professional counselling, therapy, or medical advice. Always seek the guidance of a qualified professional before making decisions related to your mental health or well-being.

2. No Professional-Client Relationship: Your use of this website does not establish a therapist-client relationship. Communication through the website does not constitute professional advice or services.

3. Limitation of Liability: Wellness Counselling Centre is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of the website or any reliance on the information provided. This includes, but is not limited to, the accuracy, completeness, or reliability of the content.

4. Intellectual Property: All materials on this website, including text, graphics, logos, and images, are the property of Wellness Counselling Centre and are protected by copyright laws. Unauthorized use, reproduction, or distribution is prohibited.

5. External Links: The website may include links to third-party websites. Wellness Counselling Centre is not responsible for the content or availability of these external sites, nor does it endorse any products or services they may offer.

6. Modifications: Wellness Counselling Centre reserves the right to modify these Terms of Use at any time. Continued use of the website after changes have been posted constitutes acceptance of the revised terms.

7. Contact Information: If you have any questions regarding the Privacy Policy or Terms of Use, please contact us at info@wellnesscc.ca or call 905-359-9456.